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General Info

Average daily traffic volume (in minutes)

Number of destinations

 10-25 26-50 50 more

US Termination

 yes no

Number of ITXs

 Premier Custom Standard

Voice Service levels

 Premium CLI assured Custom CLI STD

Billing

How often do you settle invoices?

 Weekly Twice a week Monthly

Do you need bookkeeping?

 Yes No

How many transactions on average do you process daily?

Do you need automatic netting for incoming and outgoing traffic?

 Yes No

Trouble Tickets

How many trouble tickets on average do you receive a day?

How many trouble tickets on average are opened a day?

How fast do you resolve TT?

How many levels of scalation on average are usually required?

 Normal 1 Medium 2 High 3